Eligibility
To use our services you must be legally capable of entering into contracts in your jurisdiction and accept these terms. Certain advanced courses may have prerequisites that students must meet before enrollment is approved.
Users must be at least 16 years old to enroll without parental consent. For ages under 16, verifiable parental or guardian consent is required prior to enrollment in any program.
Learners must use course content lawfully and ethically. Materials provided for defensive cybersecurity education must not be used for unauthorized intrusion, exploitation, or unlawful activity.
Access to certain courses or materials may be restricted based on local laws, export controls, or sanctions. realestai may refuse service where provision would violate applicable regulations.
Account and Access
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Promptly notify realestai of any unauthorized use or security breach affecting your account.
Provide accurate and up-to-date information during registration. Inaccurate details may affect course delivery, certification issuance, and support effectiveness.
Secure your password and enable multi-factor authentication where available. realestai implements security measures but cannot accept responsibility for breaches arising from weak or compromised user credentials.
Accounts are personal and non-transferable unless explicitly approved by realestai in writing for corporate or group arrangements.
If you suspect your account has been compromised, contact support immediately at +66925898669 and follow the remediation guidance provided. Timely reporting helps protect your information and course progress.
realestai may suspend or terminate accounts that violate these terms, engage in unlawful activity, or pose a security risk to other users or the platform.
Service Overview
realestai offers instructor-led and self-paced courses, assessments, and certifications focused on IT security and digital literacy. Course content may include theory, lab exercises, and best-practice guidance to help learners reduce cyber risk in professional settings.
Course content, schedules, pricing, and instructors may change from time to time. We will notify enrolled learners of material changes affecting course delivery or certification requirements.
realestai strives for high availability but cannot guarantee uninterrupted access. Scheduled maintenance, platform updates, or events beyond our control may result in temporary downtime. We work to minimize disruption and provide alternative arrangements when feasible.
Rules of Conduct
To maintain a productive learning environment, learners must follow rules that protect fellow participants and the platform. Breaches may lead to warnings, suspension, or removal from courses.
- Respect instructors and fellow learners; abusive or discriminatory behavior is not tolerated.
- Do not attempt to access systems, labs, or data you are not authorized to use, even within training environments.
- Use provided course resources only for lawful educational purposes and follow lab safety and security instructions.
- Do not share course access credentials or distributed copyrighted materials without permission.
- Report security incidents or suspicious activity discovered during coursework to realestai support promptly.
- Comply with instructions for assessments and proctoring; attempts to cheat will result in disciplinary action.
- Follow local laws and organizational policies when applying techniques learned in courses.
User Content
User content includes forum posts, project submissions, and communications shared on realestai platforms. Users retain ownership of their original content but grant limited rights to realestai to operate and improve services.
You retain ownership of your original materials and submissions. Ensure you have the rights to share any content you upload and avoid posting third-party materials without permission.
By submitting content, you grant realestai a non-exclusive, worldwide, royalty-free license to use, reproduce, and display the content as needed to provide educational services, subject to privacy protections and applicable law.
You are responsible for the legality and accuracy of your content. Content that violates laws, third-party rights, or these terms may be removed and could result in account sanctions.
realestai may remove or restrict access to user content that breaches policies, contains sensitive personal data, or poses security risks. We will notify users when removal decisions are made unless immediate removal is needed to prevent harm.
Intellectual Property
Course materials, branding, and platform software are the intellectual property of realestai or our licensors. Unauthorized copying, redistribution, or commercialization of course content is prohibited.
- Do not reproduce or distribute course videos, slides, or assessments without permission.
- Do not create competing services using substantial portions of our proprietary materials.
- Respect activity and branding; do not use realestai marks in a way that implies endorsement without consent.
Paid Services
Some courses, certifications, and premium features require payment. Paid services include access to assessments, instructor support, hands-on labs, and certification validation services.
Course prices, package rates, and promotional offers are displayed at checkout and may include VAT or applicable taxes depending on your jurisdiction. Pricing is subject to change; confirmed enrollments are billed at the price at the time of purchase.
Payments are processed through secure third-party payment providers. By enrolling in a paid course you authorize realestai to charge the payment method provided for the listed fees and any applicable taxes or optional add-ons you select.
Subscription products are billed per the subscription terms shown at purchase. Subscriptions renew automatically unless canceled prior to the next billing period per the cancellation policy.
Refund eligibility is defined for each paid product and may depend on course progress and access to materials. Refund requests are evaluated on a case-by-case basis; our aim is to provide fair resolution aligned with course integrity and anti-fraud checks.
You may cancel enrollments or subscriptions via your account dashboard. Cancellations affect future billing; access to course materials after cancellation follows the specific product terms.
Buyers are responsible for any taxes applicable in their jurisdiction. realestai will apply taxes where required by law and display tax details at checkout when possible.
We may adjust pricing for future terms. Price changes do not affect confirmed enrollments already billed unless otherwise stated at purchase.
Failure to pay fees when due may result in suspension of access, loss of certification eligibility, or referral to collection processes for outstanding amounts.
Disclaimer
Training content is provided for educational purposes and to support improved security practices. Course outcomes depend on individual effort, prior knowledge, and application of learned concepts in real environments. realestai does not provide legal, regulatory, or professional certification authority beyond the issued attestations tied to course completion.
Limitation of Liability
To the extent permitted by law, realestai's liability for direct damages arising from use of the platform is limited to the amounts paid by the user for the related services in the prior 12 months. We are not liable for indirect, special, consequential, or punitive damages related to course participation.
Third-Party Services
Third-party tools, libraries, and services used in our platform are governed by their own terms. realestai is not responsible for third-party offerings, including external certification bodies, hosting providers, or payment processors.
Termination
realestai may suspend or terminate access for breaches of these terms, unlawful activity, or when continued access would pose security or legal risks. Users may terminate their participation by closing accounts and ceasing use of the platform.
Upon termination, access to course materials, certificates, and account features may be revoked. Some user data may be retained for legal compliance or dispute resolution as described in our privacy policy.
Privacy
Use of realestai services is also governed by our privacy policy, which explains how we collect, use, and protect personal data. By using our services you consent to such processing as outlined in the privacy policy.
Communications
By creating an account or enrolling, you agree to receive electronic communications related to service administration, billing, course updates, and security notifications. Marketing communications are sent only with consent or where permitted by law.
Changes to Terms
We may revise these terms to reflect changes in our services or legal obligations. Material changes will be communicated to enrolled learners in advance when feasible. Continued use after changes constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws applicable in Thailand to the extent permitted. Where local consumer protection laws provide greater protection, those laws will apply.
Dispute Resolution
For disputes arising from these terms, parties should seek to resolve issues through direct discussion and mediation. If unresolved, disputes may be handled through the appropriate legal processes consistent with applicable law.
Contact for Terms